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Satisfaction Guarantee
We understand the hesitation and uncertainty in purchasing anything you can’t inspect yourself. That’s why we’ve hand-picked and thoroughly inspected every product we sell. We know each one to be complete, to function as it should, and to have plenty of usable-life left in it. We’ve also graded its condition. See our product definitions for more information.
Shop with confidence in the knowledge that we’ve got your back. When browsing, take your time to make a well considered and informed choice. There’s no rush. If you’re in doubt about a particular product, contact us first before committing to a purchase. We’re more than happy to help you with any questions you may have.
If you do encounter a problem within 30 days of purchase, please contact us so that we may correct it for you.
Prices & Payments
All prices are nominated in Australian dollars and include any goods and services tax which may apply. Prices are subject to change without notice at our discretion. Payments may be made via PayPal (including PayPal Pay in 4), Pay ID (Osko), or bank transfer. Local pickup is an option at the checkout and applies to Ballarat, Victoria.
Refunds & Replacements
You have the right to a remedy if a product is unsafe, does not function or look as it should. If you do encounter a problem within 30 days of purchase, please contact us, so that we may correct it for you.
In the event that you’ve made an incorrect choice, please contact us within 30 days of purchase, so that we can make it right for you. We cannot help you if you’ve simply changed your mind.
Product & Website Disclaimer
Product information on our website is provided in good faith. It is accurate and up-to-date.
We do not warrant that our website or any products or third-party services advertised therein shall be available or meet with your particular requirements; nor do we make any representation or warranty as to the reliability of any product offered for sale or third-party service provided.
We do not warrant that any product is available or suitable for your purposes. By accessing our website you agree that we shall not be liable for any product that is not available or not suitable for your purposes. By accessing our website you agree to accept all responsibility for selecting such products which you believe to be suitable for your purposes.
We do not make any representation or warranty as to the reliability, accuracy or completeness of any information contained on our website; and by accessing our website you agree that we shall not be liable for any such errors or omissions in the information contained therein.
We do not warrant that your access to the network or the information contained within any content shall remain free of errors; or that the network or the server which stores and delivers the website and its content to you, shall remain free of viruses or other harmful components. By accessing the website you agree that we shall not be liable for any such errors, viruses or harmful components.
Shipping & Delivery Disclaimer
Australia Post facilitates the collection and delivery of goods which we dispatch. By accessing our website you agree that we shall not be liable for any loss or damage caused to goods in their possession, or to goods which they have deemed to have delivered. All satchel shipments are tracked. Large letter shipments are not tracked unless requested. Shipments and deliveries are made within Australia only.
Additionally, it is your responsibility to provide us with the correct shipping information. By accessing our website you agree that we shall not be liable for any loss or damage caused to goods as a result of any misinformation provided.
