Free shipping when you spend $60 or more

Delivered to you anywhere in Australia

Privacy Policy

Our Commitment to You

At Kids Preloved Central we’re committed to quality customer service.  This policy outlines our obligation to you about how we manage your personal information.  We’re committed to safeguarding your privacy and ensuring that your personal information is handled responsibly.

Our website address is:

We’ve adopted the Australian Privacy Principles contained within The Privacy Act 1988.  These principles govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.  The Australian Privacy Principles and related articles may be viewed on the website of the Office of the Australian Information Commissioner.

By using our website you consent to the terms of this Privacy Policy.  You also acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

What is Personal Information?

Personal information is any information which identifies you as an individual.  The personal information we collect includes your first name, last name, email address, billing address, shipping address and phone number.

We collect personal information only from you and not from any third party.  It is collected via our website or by verbal correspondence directly from you.

Whenever you visit our website we use cookies to identify you and to make your browsing experience easier.  We do not warrant our website links; its advertised or embedded third parties, or their policies.

Why Do We Collect It?

We collect your personal information for the primary purpose of providing our products and services to you.  This includes:

  • Processing and shipping your orders
  • Communicating with you regarding your order status and customer service enquiries
  • Sending you important updates and information related to our products or services
  • Improving and personalising your shopping experience
  • Any other information which we reasonably believe you should know about

We may also use your personal information for any secondary purpose which is closely related to our primary purpose or in circumstances where you would reasonably expect us to make such disclosure.  Supplying your shipping details to Australia Post is one such example. 

Secondary service providers are obligated to keep your information confidential and are only authorised to use it for specific purposes related to our business

Disclosure of Personal Information

Only with your explicit consent, will your personal information ever be disclosed to a third party who is not closely related to our primary purpose.  We can however, disclose your personal information when we are lawfully required and authorised to do so.  If you request a password reset, your IP address will be included in the reset email.

Security of Personal Information

Your personal information is stored in a manner which substantially protects it from misuse, loss, unauthorised access, modification or disclosure.  When your personal information is no longer needed for the purpose for which it was obtained, we will destroy it or make it unidentifiable.  Most personal information however, is required to be stored for a minimum of seven years.

Maintenance of Personal Information

It is vital to us that your personal information remains accurate, complete and up-to-date.  We employ measures to ensure that this is usually the case.  As a registered user you can view, or edit your personal information at any time, but you cannot change or delete your username.  As an unregistered user (Guest), we would expect you to use up-to-date information each time you complete a new order.

Access to Personal Information

You have the right to access the personal information we hold about you.  As a registered user, you may access your personal information via your store account.  Your personal information is stored in your user profile.  You can view and edit your personal information at any time, but you cannot change or delete your username.  As website administrators we can also view and edit this information.

As an unregistered user you also have the right to access the personal information we hold about you, but you cannot view or edit your user profile.  You would need to contact us and prove your identity before we disclose or alter any information we hold about you.

Regardless of your user status, you can also request that we erase any personal information we hold about you.  This does not include any information we are obliged to keep for administrative, legal, or security purposes.


We use cookies to enhance your browsing experience and provide personalised features.  Cookies are small data packets stored on your device which allow us to recognise you and remember your preferences.  You can adjust your browser settings to refuse cookies or to notify you when cookies are being sent.  Please be aware that by disabling cookies you may limit some of our website functionality.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies.  This cookie contains no personal information and is discarded when you close you browser.

When you login, we will set several cookies to save your login information and your screen display choices.  Login cookies last for two days, and screen options cookies last for a year.  If you select ‘Remember Me’, your login will persist for two weeks.  If you log out of your account, the login cookies will be removed.

Embedded Content

Articles on this site may include embedded content from other websites such as videos, images, or articles.  Embedded content behaves in the exactly the same manner as if you had actually visited that website.  These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content, just as if you had logged in to that website directly.

Policy Updates

This Privacy Policy is subject to change periodically at our discretion and remains permanently available for viewing on our website.  We encourage you to review this Privacy Policy from time to time to stay informed about how we collect, use, and protect your personal information.

Policy Concerns and Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please direct them to:

Catherine McMurray
Kids Preloved Central
15 Cahill Close, Lucas VIC 3350
0437 355 654